Privacy Policy

SSELFIE Agents (“we,” “us,” or “our”) operates the SSELFIE Agents platform at sselfie.ai. We are committed to protecting your personal data and handling it with care and transparency.

For questions about this policy or your data, contact us at hello@sselfie.ai.

We collect the following categories of personal data:

Account data: Name, email address, and password when you register.

Profile and uploaded content: Property photos, selfies, and any other images or text you upload to the Service. These are used solely to generate content on your behalf.

Payment data: Billing information is collected and processed by Stripe. We do not store your full card details on our servers.

Usage data: Pages visited, features used, session duration, and device/browser information. This helps us improve the Service.

Communications: Emails or messages you send to our support team.

We use your data to:

• Create and manage your account.
• Generate AI-powered listing images, headshots, and social media content from your uploads.
• Process payments and send receipts.
• Send you product updates, tips, and occasional marketing emails (you can unsubscribe at any time).
• Analyse usage to improve the platform and fix bugs.
• Comply with legal obligations.

We do not sell your personal data to third parties. We do not use your uploaded photos to train our AI models without your explicit consent.

If you are located in the European Economic Area (EEA), our legal bases for processing your personal data are:

• Contract performance: To provide the Service you have signed up for.
• Legitimate interests: To improve the Service, prevent fraud, and communicate service-related updates.
• Consent: For marketing emails. You may withdraw consent at any time.
• Legal obligation: To comply with applicable laws and regulations.

We use cookies and similar technologies to:

• Keep you logged in to your account.
• Remember your preferences.
• Analyse how the Service is used (via tools such as Vercel Analytics).

Essential cookies are required for the Service to function. You can manage non-essential cookies in your browser settings, although doing so may affect certain features.

We share data with trusted third-party providers only to the extent necessary to deliver the Service:

• Stripe — Payment processing. Subject to Stripe’s Privacy Policy.
• Vercel — Hosting and edge delivery.
• Supabase — Database and authentication.
• Replicate / OpenAI — AI model inference for content generation. Uploaded images may be processed by these providers to generate your content and are subject to their data retention policies.
• Resend — Transactional and marketing email delivery.

All third-party providers are contractually required to handle your data in accordance with applicable privacy laws.

We retain your account data for as long as your account is active or as needed to provide the Service. Uploaded photos and generated content are retained for a reasonable period to allow you to access them, and may be deleted upon account closure.

You may request deletion of your data at any time by contacting us at hello@sselfie.ai. We will process deletion requests within 30 days, subject to legal obligations to retain certain records.

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the data we hold about you.
• Rectification — Request correction of inaccurate data.
• Erasure — Request deletion of your data (“right to be forgotten”).
• Restriction — Request that we limit processing of your data.
• Portability — Request your data in a machine-readable format.
• Objection — Object to processing based on legitimate interests.
• Withdraw consent — Withdraw consent for marketing at any time via the unsubscribe link in any email or by contacting us.

To exercise any of these rights, contact us at hello@sselfie.ai. We will respond within 30 days.

We implement industry-standard security measures including encryption in transit (TLS), secure authentication, and access controls. However, no system is completely secure. We cannot guarantee the absolute security of your data and encourage you to use a strong, unique password for your account.

In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities as required by law.

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately at hello@sselfie.ai.

Your data may be processed in countries outside your own, including the United States, where our third-party providers operate. Where data is transferred outside the EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) as required by applicable law.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. Continued use of the Service after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or complaints about how we handle your personal data, please contact us:

SSELFIE Agents
hello@sselfie.ai

If you are located in the EEA and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.